Information

ORDERING

Thank you for your interest in our products.

We hope you find ordering on the website straightforward and that you've found the products you require. Please feel free to contact us (using the link below) for further information. 

If you would like to discuss any products or particulars (such as postage costs) then please feel free to place a provisional order, then Contact Us by phone or email with your order number to discuss the detail.

We also welcome collection in person from our base in Suffolk or at any shows we're attending. You can place and order by selecting "Collection" at checkout. Please then contact us by phone or email to discuss payment options and a suitable collection date. 

For international customers, please place a "Provisional Order" on the website, then contact us for the most competitive postage rates and payment methods. 

We're currently building our stock levels to allow us to fulfil orders quicker. In the mean time we will try to dispatch most items within a week, although, with the current market conditions, some items are proving difficult for us to obtain in this timeframe, so there may be delays of a further 2-3 weeks on some items. We thank you for your patience and please contact us to discuss further if you're concerned about delivery time. 

Thank You.

   CONTACT US

 

Returns Policy.

We will accept the return of items that have not been opened or used, although delivery costs will not be refunded. 

If your item has been opened or used then please contact us to discuss the issue further and we will try to accommodate and help where possible.